Affordable Connectivity Program
The FCC has announced that the Affordable Connectivity Program (ACP) funding is expected to run out. The last day to enroll for ACP will be on February 7, 2024. The final ACP credit is expected to be on April 2024 bills. Customers currently participating in the ACP should watch their mail for communication from Golden West regarding the end of this program.
Golden West is keeping people connected by participating in the FCC's Affordable Connectivity Program (ACP). Eligible households on qualifying tribal lands can save up to $75 per month on internet access. For those not on tribal lands, the ACP provides up to $30 per month toward internet service.
The ACP makes it easier for eligible households to connect for work, school, and health care. With monthly internet packages starting at $59.95, ACP-approved customers can get FREE or heavily reduced home internet service!
Two steps to enroll
1. Go to getinternet.gov to submit an application or print out a mail-in application;
and
2. Contact Golden West or another preferred participating provider to select an eligible plan and have the discount applied to your bill.
Maximize the discount
Get an additional discount of up to $34.25 on internet service or up to $9.25 off phone service - through the federal Tribal Lifeline program. Apply and qualify for Lifeline first, and automatically get the ACP subsidy, as well. Visit lifelinesupport.org.
Get the discount faster
Apply for ACP and/or Lifeline online for the quickest path to determining eligibility.
For more information, call 1-877-384-2575 or visit getinternet.gov
Affordable Connectivity Program (ACP) Consent Form
EBB Program Changing Name
Effective Dec. 31, 2021, the Federal Communications Commission (FCC) is changing the name of the Emergency Broadband Benefit (EBB) program to the Affordable Connectivity Program (ACP). The EBB program was created to provide a monthly discount on broadband internet services for qualifying low-income households at the start of the pandemic. Those enrolled in the EBB program as of Dec. 31 will continue to receive the current monthly benefit (up to $75 for those who live on tribal lands, $50 for all others) during a 60-day transition period, which expires on March 1, 2022.
ACP Continues to Provide Discount on Broadband Services
Under the ACP and after the transition period, the discount will be adjusted to $30 per month. Those who live on tribal lands will continue to receive a $75 monthly discount. There is no obligation to continue with current service offerings; customers who qualify for the ACP looking for a speed increase, for instance, may upgrade their internet and still receive the ACP discount.
To determine service costs, go back to the homepage and select one of the items in the blue bar at the top (Must-see TV, High-speed Internet, Crystal-clear Phone, or Bundle Deals for a combination). Then select the appropriate community from the dropdown menu.
Current customers will be notified if additional steps are required to continue enrollment in the ACP once the transition period expires.
Additional Information Available Online
More information on the ACP can be found the FCC’s website at fcc.gov/affordable-connectivity-program.
ACP consumers have a right to file a complaint related to a service provider’s ACP processes with the FCC by calling the FCC contact center at 1-888-225-5322, or online here.