Do you provide email spam and virus filtering?

Yes, we provide free incoming spam and virus filtering on all of our email addresses.

Golden West understands how important email is in allowing you to stay connected. As part of our ongoing effort to prevent malicious emails from reaching your inbox, we are implementing a new spam filter on Thursday, April 21, 2022.

The new filter can be accessed by visiting

The old spam filter ( will be accessible through May 31, 2022. If you are missing any important emails, you will need to check both the old and new spam folders during the transition. If you have any questions or need assistance finding messages caught in the spam filter, please call the help desk at 1-855-888-7777, option 1.

For more information check out our Spam Filter User Guide