Fiber to the Home Project
Additional portions of the Custer exchange (rural), including areas north of Custer and second year of a two-year project for areas west of Custer are scheduled for FTTH upgrades in 2024.
Contractors:
Wiring Contractor – Travis Electric Inc.
Engineering Consultant – Heberly & Associates
Construction Contractor – North Central Service
Overview Video Cutover Video
Update Contact Information & Win
February 5, 2024
Golden West will bring fiber optic technology
to remainder of Custer Exchange
Golden West will continue to expand its fiber network in rural Custer, including the Custer North and Custer West areas. Fiber optic technology allows for greater bandwidth and speeds, offering a more reliable and secure connection to the world for all telecommunications services including internet and phone.
The Fiber to the Home (FTTH) project will convert subscribers from copper cable to long, thin strands of glass called optical fibers, like a strand of hair. These fibers use pulses of light to transmit data and are immune to environmental factors such as electrical currents and water. The multi-year process of upgrading all Golden West customers involves burying about 14,000 miles of fiber-optic cable.
“Fiber optic technology helps brighten the future of the communities and customers we serve,” says General Manager and CEO Denny Law. “Broadband allows telemedicine to reach every corner, plugs rural classrooms and students into the world, and handles the needs of farm fields pulsing with data.”
When these project areas are completed, the entire Custer exchange will be connected to the fiber optic network. Every subscriber who will be upgraded will receive a personal letter in the mail from Golden West soon. Potential new subscribers in these areas should contact Golden West.
Golden West will host an informational open house for subscribers who are part of this year’s construction project. It will be held at 6:30 p.m. Thursday, Feb. 15, at the Library Pine Room at 447 Crook St. in Custer. Those in attendance can learn more about the project from Golden West representatives and talk with contractors who will assist with the local project. Attendees can also enjoy refreshments and register for door prizes.
Three contractors will complete the projects in the rural areas of Custer on behalf of Golden West. North Central Service (NCS) will handle construction, and Heberly & Associates will cover easements, permits, and inspections. Travis Electric will serve as the wiring contractor. Golden West will take care of customer service.
FTTH is a multi-stage project that can take up to a year depending on factors such as weather. Current customers will be transitioned to the new fiber optic technology after construction is complete late in 2024 or early in 2025. At that time, customers will be able to subscribe to Golden West’s faster internet speeds.
Currently more than three-quarters of the Golden West service territory is served by fiber. The cooperative is committed to upgrading its entire service territory to fiber within the next three to four years. In addition to rural Custer, Golden West will also complete fiber optic upgrade projects this year in rural Hot Springs, and in areas around Witten and Wood where all necessary rights of way have been secured.
Visit goldenwest.com/FTTH for an overview of the project now and throughout the year. For those who are unable to attend the open house or for things that may come up afterwards, the page also offers the option to submit questions and to fill out a form for a chance to win valuable prizes. Please contact Golden West with any additional questions, concerns, or comments by calling 1-855-888-7777, option 3, and ask for the Engineering Department.
2023 PROJECT UPDATE
April 25, 2024
Custer East
- Travis Electric is upgrading customers to fiber in the Custer East project area this week. They are trying to reach the remaining subscribers to schedule installation.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- Travis Electric is upgrading the small number of number of customers for which right of way was obtained during the 2023 construction season.
- NCS will begin plowing in cable on Stagg Road and Pleasant Valley Road.
- NCS will also have crews continuing to work on Upper French Creek Road, Penial Valley Road and along Highway 16.
- A third crew will be preparing to bury cable along Highway 16 towards Jewel Cave and Hell Canyon Road.
April 19, 2024
Custer East
- Travis Electric is upgrading customers to fiber in the Custer East project area this week.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- Travis Electric is upgrading the small number of customers for which right of way was obtained during the 2023 construction season.
- NCS will have crews working on Pleasant Valley Road and Upper French Creek Road with rock sawing, boring, and pre-plowing.
- NCS is also pre-plowing and rock sawing along Highway 16 towards Jewel Cave and Hell Canyon Road.
- A drop crew is completing construction to the remaining houses in the 2023 project area.
- A second crew is burying drops to premises further west on Knight Road. After finishing there they will move to Lithograph Canyon Road and Hell Canyon Road.
April 11, 2024
Custer East
- Travis Electric is upgrading customers to fiber in the Custer East project. They are trying to reach the remaining subscribers to schedule installation.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- Travis Electric is upgrading the small number of customers for which right of way was obtained during the 2023 construction season.
- NCS will continue rock sawing on Stagg Road.
- The bore crew is continuing work along Upper French Creek Road.
- NCS will have a crew start with pre-ripping on Pleasant Valley Road.
- Two drop crews will be burying lines to customer premises on Wind Dance Ranch Road, Upper French Creek Road, Pleasant Valley Road, and Harry Mills Road.
April 4, 2024
Custer East
- Travis Electric is upgrading customers to fiber in the Custer East project area this week.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- The snowstorm earlier in the week delayed construction work on the project.
- Travis Electris is upgrading the small number of number of customers for which right of way was obtained during the 2023 construction season.
- The bore crew is continuing work along Upper French Creek Road.
- NCS will continue rock sawing on Stagg Road.
- A drop crew will be burying lines to customer premises on South Lightning Creek Road and along Highway 16.
March 28, 2024
Custer East
- Travis Electric is upgrading customers to fiber in the Custer East project. They are trying to reach the remaining subscribers to schedule installation.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- The winter storm interrupted construction work and travel to complete fiber upgrade installations.
- Travis Electric is upgrading the small number of customers for which right of way was obtained during 2023 construction.
- The bore crews are working along Upper French Creek Road.
- NCS will continue pre-ripping and rock sawing on Stagg Road, Pleasant Valley Road, Wind Dance Ranch Road, and Highway 16.
- A drop crew will be placing lines to customer homes on Caledonia Trail. A second drop crew will be working on Penial Valley Road. When they are done on these roads, they will move to S Lightning Creek Road.
March 22, 2024
Custer East
- Travis Electric is upgrading customers to fiber in the Custer East project. They are trying to reach the remaining subscribers to schedule installation.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- A small number of customer for which right of way was obtained during 2023 construction will be receiving a call from Travis Electric to schedule a fiber upgrade installation.
- Crews will be boring along Highway 16, then moving down Harry Mills Road.
- NCS will continue pre-ripping and rock sawing on Stagg Rd, Pleasant Valley Road, Wind Dance Ranch Road, and Highway 16.
- A drop crew will be placing lines to customer homes on Caledonia Trail. A second drop crew will be working on Penial Valley Road. When they are done on these roads, they will move to S Lightning Creek.
March 15, 2024
Custer East
- Travis Electric is upgrading customers to fiber in the Custer East project. They are trying to reach the remaining subscribers to schedule installation.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- A small number of customers for which right of way was obtained during 2023 construction will be receiving a call from Travis Electric to schedule a fiber upgrade installation.
- North Central Service is pre-ripping and rock sawing along Stagg Road.
March 8, 2024
Custer East
- Travis Electric is upgrading customers to fiber in the Custer East project area this week.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- A small number of customers for which right of way was obtained during 2023 construction will be receiving a call from Travis Electric to schedule a fiber upgrade installation.
- North Central Service is moving equipment back to the project area and is starting with boring and rock sawing.
February 15, 2024
Custer East
- Travis Electric will resume upgrade installations starting on February 19.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- A small number of customers for which right of way was obtained during 2023 construction will receive a call from Travis Electric to schedule a fiber upgrade installation.
- Customers will be notified by letter that Travis Electric will be calling them to schedule their upgrade installation
- North Central Service will return to the project when weather permits in the spring to continue construction.
January 11, 2024
Custer East
- Travis Electric is in the area performing installations this week. They will be working on another project for the next two weeks, then will return to Custer on January 29th.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West
- Splicing is complete in the Wind Dance Ranch Road area. When the splice test results have been reviewed, technicians will connect the fibers in the Golden West central office in Custer.
- North Central Service will return to the project when weather permits in the spring to continue construction.
January 4, 2024
Custer East 2023
- Travis Electric began upgrading customers to fiber on Tuesday.
- If you have any questions about scheduling or the installation process, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- Splicers are working near Wind Dance Ranch Road.
- When the fibers have been spliced and tested in the Wind Dance Ranch Road area that was plowed this past season, technicians will connect the fibers in the Golden West central office in Custer.
- North Central Service will return to the project when weather permits in the spring to continue construction.
December 21, 2023
Custer East 2023
- Travis Electric has begun scheduling the first group of customers whose addresses are ready to be upgraded. They will start installations after the first of the year.
- Splicing will continue on Lower French Creek Road.
Custer West 2023
- The splicing crew continues working east of Custer. When they are finished there, they will return to Wind Dance Ranch Road area.
December 14, 2023
Custer East 2023
- Travis Electric will begin calling to schedule the first group of customers whose addresses are ready to be upgraded. They will start installations after the first of the year.
- A crew is working on Lower French Creek Road to replace a section of fiber. They expect to be done by Thursday afternoon. A splicer will connect the fibers. Some cleanup will need to be done in spring due to frost.
Custer West 2023
- The splicing crew is currently working east of Custer.
December 7, 2023
Custer East 2023
- Golden West technicians are connecting fibers in the Custer Golden West office.
- A crew will be working on Lower French Creek Road to replace a section of fiber.
Custer West 2023
- A splicer will be working in the Edyth Circle and Wind Song Valley Road area.
November 30, 2023
Custer East 2023
- Golden West technicians are connecting fibers in the Custer Golden West office.
- Starting Monday, a crew will be on Lower French Creek Road replacing a section of fiber.
Custer West 2023
- A splicer will be working in the Edyth Circle and Wind Song Valley Road area.
November 16, 2023
Custer East 2023
- Technicians are continuing to test the new fibers.
Custer West 2023
- May Construction will be plowing lines to customer homes on Edyth Circle.
November 9, 2023
Custer East 2023
- Technicians are continuing to test the new fibers.
Custer West 2023
- May Construction is plowing on Wind Dance Ranch Road, then will be placing cable to customer homes on Edyth Circle.
November 2, 2023
Custer East 2023
- Technicians are proceeding with testing the new fibers.
Custer West 2023
- May Construction is plowing on Wind Dance Ranch Road, then will be placing cable to customer homes on Edyth Circle.
October 26, 2023
Custer East 2023
- Technicians are testing the new fibers.
Custer West 2023
- May Construction is working on plowing lines to customer premises on Emerald Road and Upper French Creek Road.
Custer West FTTH Construction Area 10-26-23.pdf
October 19, 2023
Custer East 2023
- Splicing has been completed. Technicians are now working on testing the new fibers.
Custer West 2023
- NCS moved most of the crew and equipment off the project at this time.
- May Construction will be working on plowing lines to customer premises on Ruby Road in the Upper French Creek area this week.
Custer West FTTH Construction Area 10-19-23.pdf
October 12, 2023
Custer East 2023
- Splicing along Highway 16A, America Center Road and Lower French Creek Road has been completed.
- When all splicing is completed, technicians will test the new fibers.
- Golden West will install electronics in the central office in Custer to support the new fiber optic network.
Custer West 2023
- NCS will continue to work in the Upper French Creek Road area on Ruby Road and Emerald Road.
- May Construction will be working on subscriber drops on Diamond Road, Emerald Road, and Ruby Road.
Custer West FTTH Construction Area 10-12-23.pdf
October 5, 2023
Custer East 2023
- The splicer is pulling lines through duct at the remaining customer premises on Lower French Creek Road again this week.
Custer West 2023
- North Central Service will be plowing cable on Diamond Road.
Custer West FTTH Construction Area 10-5-23.pdf
PROJECT UPDATE
September 28, 2023
Custer East 2023
- The splicer will be in the Custer East area completing work on French Creek Road. He will finish pulling lines through duct at the remaining customer premises.
Custer West 2023
- North Central Service will be working on Deer Ridge Road, Edyth Circle and Buck Lane this week. NCS will drop back and focus on plowing lines to customer homes in the area before transporting equipment and personnel to the Upper French Creek Road area.
- May Construction will have a crew working on installing lines to customer premises. They will continue working on Diamond Road in the Upper French Creek Road area this week.
Custer West FTTH Construction Area 9-28-23.pdf
September 21, 2023
Custer West 2022
- Travis Electric will be making an effort this week to reach the remaining customers who have not been cut over to fiber.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- The splicer will be in the Custer East area continuing to work on US Highway 16A and Lower French Creek Road.
Custer West 2023
- North Central Service will continue to work on Wind Dance Ranch Road for most of the week.
- May Construction will have a crew working on plowing lines to subscriber homes. They will be starting this week out on North Pole Road then moving to Upper French Creek Road area later in the week.
Custer West FTTH Construction Area 9-21-23.pdf
September 14, 2023
Custer West 2022
- Travis Electric will be making an effort this week to reach the remaining customers who have not been cut over to fiber.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service will be working on America Center and Lower French Creek Roads, installing fiber lines to customer homes. This should complete the construction part of the Custer East project.
Custer West 2023
- Later this week, North Central Service will move to Wind Dance Ranch Road to continue plowing on this project.
- Golden West is working with the US Forest Service to obtain all necessary permits.
September 7, 2023
Custer West 2022
- Travis Electric is nearly done upgrading customers to fiber. They will be scheduling the final installations for the week of September 11th.
- Customers who have not been scheduled for cut over should receive a letter asking them to call to schedule an installation.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- Construction crews are off this week. They will return on September 11th.
Custer West 2023
- Construction crews are off this week. They will return on September 11th.
August 31, 2023
Custer West 2022
- Travis Electric is nearly done upgrading customers to fiber. They will be scheduling the final installations for the week of September 11th.
- Customers who have not been scheduled for cut over should receive a letter asking them to call to schedule an installation.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service will be working near Herbert Draw Road and Lower French Creek Road sawing rock and completing the fiber installation.
- NCS will have crews installing the remaining duct to customer homes for the Custer East project and start pulling in the remaining fiber to customer premises.
- Splicing will continue up America Center Road.
- Construction crews are off next week. They will return on September 11th.
Custer East FTTH Construction Area 8-31-23.pdf
Custer West 2023
- NCS will begin work on Wind Dance Ranch Road early in the week and then move back over to the Custer East project on Tuesday or Wednesday.
- May Construction will have one crew working on installing duct to customer homes on Danby Park Trail for the first part of the week and then they will be moving to North Pole Road. Once that area has been completed, they will be moving to Upper French Creek Road.
- Construction crews are off next week. They will return on September 11th.
Custer West FTTH Construction Area 8-31-23.pdf
August 24, 2023
Custer West 2022
- Travis Electric is nearly done upgrading customers to fiber. Customers who have not been scheduled for cut over should receive a letter asking them to call to schedule an installation.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- NCS is working on the remaining bores needed on Lower French Creek Road.
- Northern Connections will have crews pulling fiber through vacant duct (drops) at customer homes.
- Splicing for this project will continue up Highway 16A and America Center Road.
Custer East FTTH Contruction Area 8-24-23.pdf
Custer West 2023
- NCS plans to be finished with Caledonia Trail early in the week and will move onto Wind Dance Ranch Road and begin plowing in fiber.
- May Construction will have a crew working on installing duct on Danby Park Trail for the first part of the week and then they will be moving to the Upper French Creek Road area later in the week.
Custer West FTTH Construction Area 8-24-23.png
August 17, 2023
Custer West 2022
- Travis Electric is nearly done upgrading customers to fiber. Their technicians will finish cut overs during the week of August 14th.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- NCS will continue work on the remaining bores needed on Lower French Creek Road.
- Northern Connections will have crews pulling fiber through vacant duct (drops) at customer homes.
- Splicing for this project will continue up Highway 16A.
Custer West 2023
- NCS will be continuing to work on bores, pre-rip and rock sawing on Diamond Road, Little Water Lane, Upper French Creek Road, Emerald Road, and Ruby Road.
- NCS will finish plowing on S Lightning Creek Road and will move to Caledonia Trail.
- May Construction will have a crew placing lines to customer homes on Renegade Pass Road and Danby Park Trail.
Custer West FTTH Construction Area 8-17-23.pdf
August 10, 2023
Custer West 2022
- Travis Electric is nearly done upgrading customers to fiber. Their technicians will finish cut overs during the week of August 14th.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- NCS will be continuing to work on bores and rock sawing on Diamond Road, Little Water Lane, Upper French Creek Road, Emerald Road, and Ruby Road.
- An additional crew will be working on Caledonia Trail.
- NCS subcontractor May Construction will be burying lines to customer homes on Renegade Pass and Danby Park Trail again this week.
Custer West FTTH Construction Area 8-9-23.pdf
Custer East 2023
- NCS will be working on the boring remaining to be done on Lower French Creek Rd.
- A splicer is pulling fiber lines through the duct that was previously buried to customer homes.
- Splicing is also underway along Highway 16A. The splicing trailer is currently near Willow Drive and America Center Road.
Custer East FTTH Construction Area 8-10-23.pdf
August 3, 2023
Custer West 2022
- Travis Electric is nearly done upgrading customers to fiber. They have technicians doing cut overs this week. Next week they will be away working in another project area. They will return to finish Phase 2 wiring for the remaining customers in August.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- NCS will be working on Renegade Pass Road earlier in the week and then moving personnel and equipment over to South Lightning Creek Road to begin work.
- NCS subcontractor May Construction will be burying lines to customer homes on Renegade Pass and Danby Park Trail.
Custer West FTTH Construction Area 8-3-23.pdf
Custer East 2023
- NCS is nearing the end of construction on Lower French Creek Road, which is the last route to be done in the project.
- A splicer is pulling fiber lines through the duct that was previously buried to customer homes.
Custer East FTTH Construction Area 8-3-23.pdf
July 27, 2023
Custer West 2022
- Travis Electric is nearly done upgrading customers to fiber. They have technicians doing cut overs this week. Next week they will be away working in another project area. They will return to finish Phase 2 wiring for the remaining customers in August.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- North Central Service is working on Renegade Pass and Danby Park Trail. They will be plowing mainline fiber as well as lines down customer driveways as they continue towards North Pole Road.
- Travis Electric is nearly finished installing clamshells on customer premises.
Custer West FTTH Construction Area 7-27-23.pdf
Custer East 2023
- NCS is nearing the end of construction. They will finish up on Lower French Creek Road.
- A splicer is pulling fiber lines in the duct that was previously buried to customer homes.
Custer East FTTH Construction Area 7-27-23.pdf
July 20, 2023
Custer West 2022
- Travis Electric is upgrading customers to fiber. They are nearing the end of their list of customers to be cut over from service on copper to fiber optics.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- North Central Service began construction last week. A bore crew is working on Renegade Pass and Danby Park Trail.
- Travis Electric is nearly finished installing clamshells on customer premises.
Custer East 2023
- NCS will continue to plow along Lower French Creek Road. Once Lower French Creek Road has been plowed, the NCS crew will move over to Hard Scratch Lane off Hazelrodt Cutoff and start plowing along driveways. A second plow crew has been working on Hazelrodt Cutoff and expects to be finished with that this week.
- Another crew is burying to customer homes on Hazelrodt Cutoff.
- A splicer is pulling fiber lines in the duct that was previously buried to customer homes.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises.
Custer East FTTH Construction Area 7-20-23.pdf
July 13, 2023
Custer West 2022
- Travis Electric is upgrading customers to fiber. They are nearing the end of their list of customers to get scheduled.
- Customers in last year’s construction area who are not yet upgraded or scheduled, please call 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service is plowing on Lower French Creek Road. A bore crew is working ahead of them on the same road. They will move next to Hazelrodt Cutoff.
- A crew will be placing lines to customer homes on Lower French Creek Road and Hazelrodt Cutoff.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 7-13-23.pdf
July 6, 2023
Custer West 2022
- Travis Electric is away this week. They will be back in the area starting July 10th.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service’s crews are off this week. They will return on July 10th.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
June 29, 2023
Custer West 2022
- Travis Electric is doing fiber installs this week in the Custer West project. They will be away next week, then back the week of July 10th.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- Travis Electric is nearly finished installing clamshell on customer premises.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service plans to plow to the Stockade Lake Campground, then plow along Lower French Creek Road from US Highway 16A. They will then proceed to the intersection of Lower French Creek Road and Hazelrodt Cutoff.
- The crew plowing lines to customer premises will working on Lower French Creek Road and Hazelrodt Cutoff.
- Crews will be off next week for the 4th of July holiday.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 6-29-23.pdf
June 22, 2023
Custer West 2022
- Travis Electric is upgrading customers to fiber in the area constructed last year. They expect to finish cut overs by the end of July.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- Travis Electric is nearly finished installing clamshell on customer premises.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service will be plowing on Golden Valley Road this week. They will also plow side roads moving east along Highway 16.
- The crew plowing lines to customer premises will be on American Center Road, then move to Hazelrodt Cutoff.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 6-22-23.pdf
June 15, 2023
Custer West 2022
- Travis Electric is upgrading customers to fiber in the area constructed last year. They expect to finish cut overs by the end of July.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- Travis Electric is nearly finished installing clamshell on customer premises.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service will start plowing up Pond View Drive, then move to Four Wheel Drive.
- The bore crew and rock saw will continue working down Lower French Creek Road.
- The crew plowing lines to customer premises will be on American Center Road and Lower French Creek Road.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 6-15-23.pdf
June 8, 2023
Custer West 2022
- Travis Electric is upgrading customers to fiber in the area constructed last year. They expect to finish cut overs in July.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- Travis Electric is nearly finished installing clamshell on customer premises.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service will finishing plowing the Outlaw Ranch to Camp Bob Marshall line this week, then will move to America Center Road.
- The bore crew and rock saw will continue working down Lower French Creek Road.
- A crew will be burying lines to customer homes on Lower French Creek Road and Hazelrodt Cutoff.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 6-8-23.pdf
June 1, 2023
Custer West 2022
- Travis Electric is working on another project this week. On June 5th they will resume fiber upgrade installations west of Custer. They are over 50% finished with connecting customers in the project area to fiber.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- A Travis Electric technician is working this week to install clamshells on customer homes. After working on other projects the week of May 29th, they will return to Custer on June 5th.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service has a crew boring along Lower French Creek Road.
- A splicer is working along US Highway 16A.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 6-1-23.pdf
May 25, 2023
Custer West 2022
- Travis Electric is in the area this week completing installations to upgrade customers to fiber. After working on other projects the week of May 29th, they will return to Custer on June 5th.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- A Travis Electric technician is working this week to install clamshells on customer homes. After working on other projects the week of May 29th, they will return to Custer on June 5th.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- North Central Service is plowing along America Center Road. They plan to plow as far as Outlaw Ranch Road and complete construction in that area before Memorial Day weekend.
- A second crew will finish burying lines to customer premises on America Center Road, then move to US Highway 16A.
- Construction crews will be off from Friday through Tuesday for Memorial Day weekend.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 5-25-23.pdf
May 18, 2023
Custer West 2022
- Travis Electric is working on other projects this week. They will be on site to upgrade customers to fiber next week, then will be away during the week of May 29th.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- A Travis Electric technician is working this week to install clamshells on customer homes. They will be in the area next week. After working on other projects the week of May 29th, they will return to Custer on June 5th.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- NCS is plowing off Highway 16A, moving between Shamrock Road to America Center Road. After completing this section, they will pull fiber across from Boot Hill Loop toward the Custer Golden West office.
- A second crew will be burying lines to customer premises on America Center Road.
- Travis Electric is nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
May 11, 2023
Custer West 2022
- Travis Electric is upgrading customers to fiber in this area. This work will continue for the next several weeks.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023
- A Travis Electric technician will be in area the week of May 22nd to hang a box, or clamshell, on homes included in this year’s fiber build.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- NCS will finish work on Willow Drive, then move to Shamrock Road to begin plowing in main line fiber toward America Center Road.
- A second crew will be pulling fiber through existing buried duct to the Custer office.
- Another crew is burying lines to customer homes on Lower French Creek Road and in the Hazelrodt Cutoff area.
- Travis Electric are nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 5-11-23.pdf
May 4, 2023
Custer West 2023
- Travis Electric has a technician in the area to hang a box, or clamshell, on homes included in this year’s fiber build.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023
- NCS will have part of their crew on America Center Road, preparing the area for plowing in fiber.
- The rest of the crew will be pulling fiber through existing buried duct toward Custer this week.
- NCS will also start moving equipment to prepare for plowing on Willow Drive.
- Travis Electric are nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 5-4-23.pdf
April 27, 2023
Custer West 2022:
- Travis Electric is upgrading customers to fiber in this area. This work will continue for the next several weeks.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023:
- Travis Electric has a technician in the area to hang a box, or clamshell, on homes included in this year’s fiber build.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East 2023:
- NCS will have their crews on America Center Road. They will start pre-ripping on America Center Road down by the highway intersection. The bore crew is up near Outlaw Ranch. The rock saws will be at Outlaw Ranch and the portion that connects to the Bob Marshall Campground.
- Travis Electric are nearly finished installing clamshells, or boxes, on customer premises. If you are in the Custer East Fiber to the Home project area and do not have a clamshell or would like to get fiber plowed to your home or business as a new customer, please call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 4-21-23.pdf
April 20, 2023
Custer West 2022:
- Travis Electric will return to the Custer West 2022 project area on Monday to continue installations to upgrade customers to fiber.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West 2023:
- Travis Electric has a technician in the area to hang a box, or clamshell, on homes included in this year’s fiber build.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East:
- Travis Electric has a technician in the area to hang a box, or clamshell, on homes included in this year’s fiber build.
- North Central Services is rocking sawing and pre-ripping to prepare for burying cable along America Center Road. They will also have a bore crew on America Center Road drilling and inserting conduit at road approaches and waterways.
- NCS will has a subcontractor with two crews burying lines to customer homes on America Center Road. One crew will move to Willow Drive later this week.
- Customers who have questions about construction or clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer East FTTH Construction Area 4-17-23.pdf
April 13, 2023
Custer East:
- Travis Electric has a technician in the area to hang a box, or clamshell, on homes included in this year’s fiber build.
- North Central Services has moved equipment to the area. They plan to begin construction next week if the weather permits.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West:
- Travis Electric will be working in other project areas during the coming week. They will return the week of April 24th to continue with fiber upgrade installations.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
April 6, 2023
Custer East:
- Travis Electric has a technician in the area to hang a box, or clamshell, on homes included in this year’s fiber build.
- North Central Services has moved equipment to the area. They plan to begin construction next week if the weather permits.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West:
- Travis Electric has started Phase 2 wiring installations. During this install, technicians will convert, or cut over, the customer’s service from copper to the new fiber optic infrastructure.
- The snowstorm required installations scheduled for Tuesday to be rescheduled.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
March 30, 2023
Custer East:
- Travis Electric has a technician in the area to hang a box, or clamshell, on homes included in this year’s fiber build.
- Customers who have questions about clamshell installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
Custer West:
- Travis Electric has started Phase 2 wiring installations. During this install, technicians will convert, or cut over, the customer’s service from copper to the new fiber optic infrastructure.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
March 23, 2023
Custer West:
- Travis Electric plans to begin Phase 2 installations on April 3rd.
- Customers who have questions about wiring installation or scheduling can call Golden West at 1-855-888-7777 and ask for the engineering department.
March 16, 2023
Custer West:
- All fibers have been tested and central office wiring is complete.
- Travis Electric can begin scheduling customers for Phase 2 wiring.
March 9, 2023
Custer West:
- Project engineers and the splicing subcontractor have been working to verify fiber test results. When they have approved the test results, Golden West technicians will complete the necessary wiring in the Golden West office to connect each customer’s fiber.
- Customers will receive a letter from Golden West to notify them when Phase 2 wiring begins. During this installation, customer services will be converted from copper to the new fiber optic system.
February 23, 2023
- The project engineers are reviewing fiber test results. When they have approved the test results, Golden West technicians will complete the necessary wiring in the Golden West office to connect each customer’s fiber.
- Customers will receive a letter from Golden West to notify them when Phase 2 wiring begins. During this installation, customer services will be converted from copper to the new fiber optic system.
January 26, 2023
Golden West Will Bring Fiber Optic Technology to Rural Custer in 2023
WALL, SD – Golden West continues to expand its fiber network through the rural areas of Custer, including areas east of Custer and continuing west of town. Fiber optic technology allows for greater bandwidth and speeds, offering a more reliable and secure connection to the world for all telecommunications services including internet and phone.
The Fiber to the Home (FTTH) project will convert homes and businesses from copper cable to long, thin strands of glass called optical fibers, like a strand of hair. These fibers use pulses of light to transmit data and are immune to environmental factors such as electrical currents and water. The multi-year process of upgrading all Golden West customers involves burying about 14,000 miles of fiber-optic cable.
“To put that in perspective, it equates to a cable that would stretch from Wall, South Dakota, to the southern tip of South America and back – that’s 14,000 miles,” emphasizes General Manager and CEO Denny Law. “While the effort is significant, the need is enormous as broadband access plays an integral role in our lives today, both personally and professionally.”
Golden West will host an informational open house for subscribers in and around Custer who are a part of this year’s construction project. It will be held at 6:30 p.m. Thursday, Feb. 23, at the Library Pine Room on 447 Crook St. in Custer. Those in attendance can learn more about the project from Golden West representatives and can talk with contractors who will assist with the local project. Attendees can also enjoy refreshments and register for door prizes.
Three contractors will complete the project in Custer on behalf of Golden West. These include Travis Electric taking care of wiring, North Central handling construction, and Heberly & Associates covering easements, permits, and inspections. Golden West will take care of customer service.
FTTH is a multi-stage project that can take up to a year depending on factors such as weather. Current customers will be transitioned to the new fiber optic technology after construction is complete late in 2023 or early in 2024. At that time, customers will be able to subscribe to Golden West’s faster internet speeds.
Currently almost three-quarters of the Golden West service territory is served by fiber. The cooperative is committed to upgrading its entire service territory to fiber within the next four to five years. In addition to rural Custer, Golden West will also complete fiber projects this year in the Colton exchange, Enning, Maurine, and Murdo, and in the Humboldt-Montrose exchange, towns and rural.
January 4, 2023
- North Central Services is testing fibers. Once the test results have been reviewed and approved, Golden West technicians will complete the necessary wiring in the Golden West office to connect each customer’s fiber.
- Customers will receive a letter from Golden West to notify them when Phase 2 wiring begins. During this installation, customer services will be converted from copper to the new fiber optic system.
December 15, 2022
- North Central Service are pulling fiber cables through previously installed duct at the few remaining customer homes this week.
- Technicians will be splicing and testing the new fibers through the rest of December.
- Customers will receive a letter from Golden West to notify them when Phase 2 wiring begins. During this installation, customer services will be converted from copper to the new fiber optic system.
Custer West FTTH Construction Area 12-15-22.pdf
December 8, 2022
- North Central Service has finished construction on the project.
- Crews will be working on cleanup before leaving the area.
- Subcontractors will continue pulling fiber through the duct buried earlier to customer homes.
- Technicians will be splicing the new fibers through the rest of December.
- Customers will receive a letter from Golden West to notify them when Phase 2 wiring begins. During this installation, customer services will be converted from copper to the new fiber optic system.
Custer West FTTH Construction Area 12-8-22.pdf
December 1, 2022
- North Central Service will be finishing work on Wild Rose Glen, Wind Song Valley Road, Katherine Court, and United States Highway 16.
- Crews will be working on cleanup before leaving the area.
- Subcontractors will continue pulling fiber through the duct buried earlier to customer homes.
Custer West FTTH Construction Area 12-1-22.pdf
November 23, 2022
- North Central Service crews are off this week. They will return next week to finish construction on Wind Song Valley Road as well as place the last of the buried vaults.
- Subcontractors will be pulling fiber through duct buried earlier to customer homes.
Custer West FTTH Construction Area 11-23-22.pdf
November 17, 2022
- North Central Services will continue working along Wind Song Valley Road, as well as on Hay Creek Road, Katherine Court, and Pleasant Valley Road. Crews boring under roadways and approaches, rock sawing, and pre-ripping will be working in these areas.
- Several crews will be pulling fiber lines through duct that was buried earlier in the project.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Area 11-17-22.pdf
November 10, 2022
- NCS will be working on Wind Song Valley Road, plowing and boring (inserting pipe under driveways and waterways).
- There will be two crews constructing lines to customer homes also working on Wind Song Valley Road, as well as throughout the project area on addresses that were added during construction.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Area 11-10-22.pdf
November 3, 2022
- NCS will continue burying main line fiber on Pleasant Valley Road, Veterans Trail, and Wind Song Valley Road.
- The boring crew is drilling and inserting pipe on Wing Song Valley Road near the intersection with Woodnote Lane.
- The rock saw is working on Wing Song Valley Road.
- Crews constructing lines to customer premises are also working on Wind Song Valley Road.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Area 11-3-22.pdf
October 27, 2022
- NCS will be burying main line fiber and rock sawing along Pleasant Valley Road.
- NCS will have a bore crew drilling and inserting pipe underground on Wind Song Valley Road.
- Two crews will be burying lines to customer homes on Pleasant Valley Road, then will move to Wing Song Valley Road
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Area 10-27-22.pdf
October 20, 2022
- NCS will plowing in the area behind the trailer park across from Pilot Road, then move to Wittrock Road.
- NCS will have a bore crew drilling and inserting pipe underground on Pleasant Valley Road.
- Another crew will be rock sawing on Blue Skies Road and Melanie Lane.
- Two crews will be burying lines to customer homes. One crew will be on Blue Skies Road and Melanie Lane, while the second will be on Pleasant Valley Road.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Progress 10-20-22.pdf
October 13, 2022
- NCS will plowing in the area behind the trailer park across from Pilot Road, then move to Wittrock Road.
- NCS will have a bore crew drilling and inserting pipe underground on Pleasant Valley Road.
- Another crew will be rock sawing on Blue Skies Road and Melanie Lane.
- Two crews will be burying lines to customer homes. One crew will be on Blue Skies Road and Melanie Lane, while the second will be on Pleasant Valley Road.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Progress 10-13-22.pdf
October 6, 2022
- NCS will be burying main line cable on Chevy Lane. They will be off from Wednesday afternoon through October 5th. When they return, they will start work on Beaver Lake Road.
- NCS will have a bore crew drilling and inserting pipe underground as well as rock sawing on United States Highway 16 near Pleasant Valley Road, Blue Skies Road, and Melanie Lane.
- Crews burying lines to customer homes will be on United States Highway 16 by Palomino Place. They will move to the trailer court across from Pilot Road.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Progress 10-6-22.pdf
September 29, 2022
- NCS will be burying main line cable on Chevy Lane. They will be off from Wednesday afternoon through October 5th. When they return, they will start work on Beaver Lake Road.
- NCS will have a bore crew drilling and inserting pipe underground as well as rock sawing on United States Highway 16 near Pleasant Valley Road, Blue Skies Road, and Melanie Lane.
- Crews burying lines to customer homes will be on United States Highway 16 by Palomino Place. They will move to the trailer court across from Pilot Road.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Area 9-29-22 v2.pdf
September 22, 2022
- The main line plow will be on Dakota Pine Road, then move to Palomino Place, then Pinto Lane.
- NCS will have a bore crew drilling and inserting pipe underground on Beave Lake Road.
- Rock saws will be on Wittrock Road.
- Crews burying lines to customer homes will be also be working on Wittrock Road.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Progress 9-22-22.pdf
September 15, 2022
- North Central Service will be rock sawing on Beaver Lake Road and Fox Tail Lane.
- NCS will have a bore crew drilling and inserting pipe underground on Nuthatch Lane.
- The main line crew will be burying cable along United States Highway 16 between Wittrock Road and Pleasant Valley Road.
- Crews burying lines to customer homes will be working on Beaver Lake Road, Stagg Road, Wind Song Valley Road, and Woodnote Lane.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
September 8, 2022
- North Central Service is boring, rock sawing, and doing cleanup on Beaver Lake Road.
- A crew is burying lines to customer homes on Stagg Road and Mill Pond Estates Road.
- A second crew is installing lines, or drops, to customer premises on Windsong Valley Road.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Area 9-8-22.pdf
September 1, 2022
- North Central Service is rock sawing and pre-ripping in advance of burying main line cable.
- A crew is boring (drilling and inserting pipe) on Stagg Road, Palomino Road, and Pinto Lane.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
August 25, 2022
- North Central Service is rock sawing and pre-ripping in advance of burying main line cable.
- A crew is boring (drilling and inserting pipe) on Stagg Road, Palomino Road, and Pinto Lane.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Area 8-25-22.pdf
August 18, 2022
- A crew is boring, or drilling and inserting pipe underground, on Dakota Pine Road.
- A second crew is working on Stagg and Dakota Pine Roads. They are pre-ripping a trench and rock sawing as needed to bury the main fiber line.
- The drop crew is burying lines to customer homes on Mill Pond Estates Road and Chevy Lane.
- A second drop crew will start work later this week on Beaver Lake Road.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Area 8-18-22.pdf
August 11, 2022
- Crews have been boring, or drilling and inserting vacant pipe under roadways and obstacles, on Stagg Road. Next week NCS will be rock sawing on Stagg Road.
- Another crew is burying lines to customer homes. They will be working on Mill Pond Estates and Chevy Lane next week.
- NCS is plowing main line fiber along the highway, then will move to Stagg Road and Dakota Pines Road.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West FTTH Construction Area 8-11-22.pdf
August 4, 2022
- NCS has been working along United States Highway 16 west of Custer.
- Construction will be on Stagg Road in the coming week.
- Travis Electric has installed clamshells on most customer homes. Please call Golden West at 1-855-888-7777 and ask for the engineering department if you received a letter about the project but don’t have a clamshell or box on your home yet.
Custer West Construction Progress 8-4-22.pdf
July 21, 2022
- North Central Service has been working in Custer near the Golden West office.
- Travis Electric starting installing boxes, or clamshells, on customer homes this week.
- Please call Golden West at 1-855-888-7777 and ask for the engineering department if you have any questions about this project.
July 14, 2022
- On Monday, North Central Services will begin construction for a project west of Custer.
- Golden West has sent a letter to all customers included in the area to be upgraded to fiber.
- Travis Electric has begun scheduling clamshell installations. They will begin attaching boxes, or clamshells, to customer homes next week.
July 8, 2022
Golden West is excited to announce that we are bringing Fiber to the Home (FTTH) to you and your area west of Custer for internet and phone service. Fiber optic technology, which uses pulses of light to transmit information, will provide you with faster, more reliable broadband speeds and stronger connections. We’re excited to make this investment and bring the latest technology to your home or business.
Work Starts With Wiring Contractor Travis Electric
With your assistance, Golden West’s contractor Travis Electric will soon begin preparing your home or business for FTTH with the following two steps:
- “Clamshell” Installation – Clamshells are small boxes that house fiber optic components on the exterior of a building. The clamshell will be the point to which the fiber optic cable will be buried.
- Equipment Board and Pre-Wiring – Before connecting you to fiber, an equipment board needs to be hung inside your home or business and the wiring from the clamshell to the board may need to be updated. This may happen when the clamshell is hung or scheduled at a later date.
Contractors Handle Project, Golden West Covers Customer Service
In addition to Travis Electric, two additional Golden West contractors will work in your area. Sometime later this summer and into fall, North Central Service will complete the main construction portion of the project, and Heberly Engineering will handle all issues related to easements, permits, and inspection. Golden West will take care of customer service, so direct any questions or report any issues directly to us.