October 5, 2021

Our help desk is currently experiencing a high volume of incoming calls, please be aware if you call in current wait times are 10-15 minutes. We appreciate your patience while we work through all the incoming calls. There are currently no known service disruptions affecting the Golden West service territory. 



October 4, 2021

Facebook and Instagram are Currently Unavailable

UPDATE: As of 11:00 a.m.. the Golden West Help Desk is experiencing extremely high call volumes due to the Facebook and Instagram outages. If you are experiencing issues with your Golden West internet, please try checking other websites before calling the Golden West Help Desk. 

 The websites for Facebook and Instagram are currently experiencing issues with their servers and are unavailable. These issues lie within the Facebook and Instagram servers, and may not be your Golden West internet service. Other websites and apps hosted by Facebook may also be unavailable.

The website Down Detector is a great place to check when you are having issues with a website and are trying to determine where the problem is occurring. For more information on the current Facebook and Instagram outages visit: