Notice:
Golden West Offices in Hot Springs, Mission, Pine Ridge, & Wall Are Closed Today, Friday, March 31, Due to Winter Weather.
Set Location
Set Location
Allen
Antelope
Ardmore
Ardmore S, NE (308)
Armour
Avon
Avon (Tribal Housing & Rural Reservation)
Belvidere
Bonesteel
Bonesteel, NE (402) (Rural)
Bonesteel, NE (402) (Town)
Bridgewater
Buffalo Gap
Burke
Burke NE
Canistota
Clearfield
Colome
Colton
Corsica
Creighton
Custer (Rural)
Custer (Town)
Dell Rapids
Dolton
Draper
Edgemont
Edgemont W, WY (307)
Elm Springs
Enning
Evergreen Cable
Fairfax
Faith Rural
Freeman
Gregor, NE
Gregory
Hamill
Harrison
Hartford
Hayes
Hill City
Hot Springs (Rural)
Hot Springs (Town)
Howes
Humboldt (Rural)
Humboldt (Town)
Interior
Iona
Kadoka
Kaylor
Kyle
Lesterville
Long Valley
Lower Brule
Manderson Cable
Marcus
Marion
Martin
Maurine
Menno
Midland
Milesville
Mission (Rural)
Mission (Town)
Montrose
Mud Butte
Murdo (Rural)
Murdo (Town)
New Underwood
Norris
Oelrichs
Oelrichs S, NE (308)
Oglala
Okaton
Okreek
Olivet
Opal
Oral
Owanka
Parmelee
Philip
Pine Ridge (Rural)
Pine Ridge (Town)
Plainview
Plankinton
Porcupine
Potato Creek
Quinn
Red Owl
Reliance
Rockyford
Rosebud
Running Water
Scenic
Scotland
Smithwick
Springfield
St Francis
Stoneville
Trent
Tuthill
Union Center
Vetal
Vivian
Wall
Wall Lake
Wanblee
Wasta
White Clay, NE (308)
White Owl
White River (Rural)
White River (Town)
Wicksville
Winner
Winner (Tribal Housing & Rural Reservation)
Witten
Wood
Wounded Knee
Submit
Search
0
Cart
My Account
Web Mail
Phone Directory
Golden West Telecommunications
Menu
Set Location
Set Location
Allen
Antelope
Ardmore
Ardmore S, NE (308)
Armour
Avon
Avon (Tribal Housing & Rural Reservation)
Belvidere
Bonesteel
Bonesteel, NE (402) (Rural)
Bonesteel, NE (402) (Town)
Bridgewater
Buffalo Gap
Burke
Burke NE
Canistota
Clearfield
Colome
Colton
Corsica
Creighton
Custer (Rural)
Custer (Town)
Dell Rapids
Dolton
Draper
Edgemont
Edgemont W, WY (307)
Elm Springs
Enning
Evergreen Cable
Fairfax
Faith Rural
Freeman
Gregor, NE
Gregory
Hamill
Harrison
Hartford
Hayes
Hill City
Hot Springs (Rural)
Hot Springs (Town)
Howes
Humboldt (Rural)
Humboldt (Town)
Interior
Iona
Kadoka
Kaylor
Kyle
Lesterville
Long Valley
Lower Brule
Manderson Cable
Marcus
Marion
Martin
Maurine
Menno
Midland
Milesville
Mission (Rural)
Mission (Town)
Montrose
Mud Butte
Murdo (Rural)
Murdo (Town)
New Underwood
Norris
Oelrichs
Oelrichs S, NE (308)
Oglala
Okaton
Okreek
Olivet
Opal
Oral
Owanka
Parmelee
Philip
Pine Ridge (Rural)
Pine Ridge (Town)
Plainview
Plankinton
Porcupine
Potato Creek
Quinn
Red Owl
Reliance
Rockyford
Rosebud
Running Water
Scenic
Scotland
Smithwick
Springfield
St Francis
Stoneville
Trent
Tuthill
Union Center
Vetal
Vivian
Wall
Wall Lake
Wanblee
Wasta
White Clay, NE (308)
White Owl
White River (Rural)
White River (Town)
Wicksville
Winner
Winner (Tribal Housing & Rural Reservation)
Witten
Wood
Wounded Knee
Submit
Search
0
Cart
Search
Menu
Residential
Bundles
Internet
TV
Phone
Business
Internet
Phone
Cable TV
Business Solutions
About
Get To Know Us
Co-op Membership
History
Careers
Community Involvement
News and Announcements
Fiber to the Home
Instagram Posts
Support
TV Support
Internet Support
Phone Support
Account & Billing Support
Policies and Information
Forms
Speed Test
Scam Alert
Wire Maintenance
How to Read Your Bill
Battery Backup Power for Fiber Optic Customers
Internet Speed Need
Contact
Pay Bill
The Exchange
My Account
Web Mail
Phone Directory
You are here
Home
Support
Internet Support
Internet Support
Frequently Asked Questions
Narrow By
Internet
Email
Website Hosting
How do I set up my email?
How do I check my email?
How can I get my email when I am out of town?
What are your outgoing email filter rules?
Do you provide email spam and virus filtering?
How do I adjust my spam and virus filter settings?
What are your email server settings?
Why can I not send email?
How do I get an email notification for my voice mail messages?
Someone tried sending me an email and I did not receive it why?
I got an email message saying my email could not be delivered what do I do?
Can I still use Hotmail or Yahoo or Gmail or any other free web based email?
Why does my email take a long time to download?
I have a large email in my inbox that I cannot download what do I do?
What is Building Blocks?
What payment methods does the Building Blocks Shopping Cart use?
Can I use a domain name with Building Blocks?
What are Top and Third Level Domains?
What are your Domain Name Server (DNS) settings and what do I need to know?
How do I put my website on your servers?
I do not want to use a domain name can I still have a website on your servers?
How do I set up a Website Hosting account?
How do I contact the Help Desk?
What services can the Help Desk troubleshoot with me?
What information should I have ready when I call the Help Desk?
I am having trouble with my connection where do I go for help?
What is DSL internet access?
What is VIPRE?
I am having trouble installing VIPRE what do I do?
What is a static IP address?
How do I know if I need a Static IP?
I now use a different ISP can I still use my Golden West email address?
How do I change my password?
Why can I not get any web pages?
How do I register a domain name?
How do I transfer my domain name?
What information do you need to set up my domain name?
Can my static IP address change?
What is a Virtual email address?
How do I set up the virtual address in my email software?
Is there web storage space included with my Internet access account? How much?
What is your FTP hostname?
What are WebStats?
What types of databases do you support?
What is a Secure Key?
I would like to upgrade to a wireless modem who do I call?
How did I get a virus?
Geo-Locations & Smart Devices
Don't see your question listed? Ask us...
Submit A Question
Contact Help Desk
Trouble Report
1-866-833-6683
Customer Service
1-855-888-7777
Toll-Free
1-855-888-7777
Send Us A Message
Other Resources
Lifeline Internet Discount
Speed Test
Antivirus Computer Protection
Malware Removal, Internet / PC Troubleshooting
Acceptable Use Policy
Internet Master Agreement
Network Management Practices Policy
Infringement Information
How to Read Your Bill
I need help with...
My TV
My Phone
Account & Billing
Internet Speed Need
Support Center