Contact our Customer Service Department. If you are calling from a Golden West telephone line, you can simply dial 777 or call us toll free 1-855-888-7777. Continue Reading
There are quite a number of reasons you are not getting any webpages. Connection problems and browser problems are among those reasons. If you are having issues please contact our Help Desk by using one of the following options: If you are calling… Continue Reading
Choose the company you would like to transfer your domain name to, go to their website and locate Domain Transfers. Before you transfer your domain name, you will have to make sure the Domain Lock is turned off. Visit your current registration… Continue Reading
Your name, address and telephone number if you are a current customer. If you are a new customer we will require your contact information and a billing option.
Your domain name
Your username your website is or will be associated with, and is most… Continue Reading
If we upgrade or make changes to our network, or if you move or change service your Static IP address may change. If you decide to cancel the Static IP, upon termination, the IP address will be recycled. Customers have no ownership rights of the IP… Continue Reading
Viruses are spread a number of different ways but the most common ways are by email or downloading of bogus or infected software files. The best thing you can do is be wary of emails, and ONLY open email attachments from people you know, or items… Continue Reading
Smart home devices like the Amazon Alexa or Google Home, can tell us the weather and the television schedule or help us order products online. First, the device must know where you live, otherwise known as its geolocation. To respect your privacy, Golden West does not provide your geolocation information to third party services or devices. Continue Reading