Frequently asked questions

Got Questions? We've Got Answers! Explore our FAQ section for easy solutions to common issues.

Smart home devices like the Amazon Alexa or Google Home, can tell us the weather and the television schedule or help us order products online. First, the device must know where you live, otherwise known as its geolocation. To respect your privacy, Golden West does not provide your geolocation information to third party services or devices.
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Setting up your new email address from Golden West is easy!
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We provide FREE incoming spam and virus filtering on all email addresses . . .
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Virtual email uses your domain name . . .
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For Email Server Settings . . .
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For detailed information . . .
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Here is the basic configuration information . . .
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There are a few different options . . .
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High-Speed DSL information . . .
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You will need to contact our Internet Solutions office . . .
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