Frequently asked questions
Got Questions? We've Got Answers! Explore our FAQ section for easy solutions to common issues.
Smart home devices like the Amazon Alexa or Google Home, can tell us the weather and the television schedule or help us order products online. First, the device must know where you live, otherwise known as its geolocation. To respect your privacy, Golden West does not provide your geolocation information to third party services or devices.
Read More
We can help with many issues . . .
Read More
Viruses are spread a number of different ways but the most common ways are by email or downloading of bogus or infected software files.
Read More
We provide FREE incoming spam and virus filtering on all email addresses . . .
Read More
To upgrade to a wireless modem . . .
Read More
For detailed information . . .
Read More
If others require outside access to your internal systems, you may need one . . .
Read More
High-Speed DSL information . . .
Read More
Complete Computer Protection . . .
Read More
Learn more on Static IPs . . .
Read More